Effective Date: 1 January 2026
Curio BD (we, our, us) operates an eCommerce platform providing digital shopping services across Bangladesh. This policy explains how we collect, use, protect, and share user data when you visit or make a purchase.
1. Information We Collect
We collect only what is required to deliver service and improve experience.
A. Data you provide directly
- Name, phone number, email, shipping/billing address
- Account login credentials
- Order details, payment status (via secured gateways)
- Customer support conversations
B. Automatically collected data
- IP address, browser type, device info
- Cookies, usage behavior, session analytics
- Interaction with products, cart, checkout
2. How We Use Your Information
Your data is used for clear business purposes:
- Order fulfillment, delivery, and tracking
- Payment verification and fraud prevention
- Customer support and dispute resolution
- Personalization of products, offers, and UI experience
- Analytics to improve store performance
- Compliance with legal obligations
We do not sell personal data.
3. Cookies & Tracking Technologies
We use cookies to:
- Store cart sessions and login state
- Track behavior for analytics and marketing optimization
- Improve site speed and personalization
Users may disable cookies, but some features (checkout/login/cart) may not work correctly.
4. Data Protection & Security
We secure your data through:
- Encrypted connections (HTTPS/SSL)
- Protected payment gateway processing
- Firewall and malware monitoring
- Restricted backend access
- Regular security audits
While we maintain strict protection, no online system is 100% risk-free. We ensure industry-grade safeguards to minimize exposure.
5. Third-Party Data Sharing
We share data only with trusted partners required to deliver service:
| Partner Type | Purpose |
|---|---|
| Courier/Delivery Providers | Shipping, tracking, delivery confirmation |
| Payment Gateways | Secure transaction processing |
| Security Plugins | Fraud, malware and threat prevention |
| Analytics Tools | Performance and user behavior insights |
All partners follow strict confidentiality and data handling standards.
6. User Accounts & Data Rights
Users can:
- Create accounts and update personal details
- Request order history or support logs
- Ask for account deletion or data removal
To request data changes or deletion, contact:
📩 support@curiobd.com | 📞 +88011410710022
We respond within 7–14 business days.
7. Children’s Privacy
Curio BD services are not intended for users under 13.
If such data is identified, it will be removed immediately.
8. Marketing Communication
Users may receive promotional emails or SMS updates related to:
- Order status
- Offers and product recommendations
You may opt out anytime via email unsubscribe or by contacting support.
9. Policy Updates
This policy may change as we scale operations. Updates will be posted on this page with a revised Effective Date.
10. Contact
For privacy concerns or data requests:
- Email: support@curiobd.com
- Phone: +88011410710022
- Website: https://curiobd.com