🚚 Shipping & Delivery
At Curiobd, we understand that getting your order quickly and reliably is just as important as finding the perfect product. Below you’ll find everything you need to know about how we ship, delivery timelines, costs, and what to expect after you place an order.
📦 1. Order Processing
We start working on your order the moment it’s confirmed.
- Order Confirmation: You’ll receive an email immediately after checkout.
- Processing Time: Orders are typically processed within 1–2 business days.
- Orders placed after 3:00 PM, weekends, or national holidays begin processing the next business day.
🚚 2. Shipping Methods & Delivery Times
We offer fast, reliable delivery across Bangladesh:
| Shipping Option | Delivery Time | Cost |
|---|---|---|
| Standard Delivery (Inside Dhaka) | 1–2 business days | Free over BDT 1,500 |
| Standard Delivery (Outside Dhaka) | 2–5 business days | BDT 120 |
| Express Delivery (Dhaka Only) | Same day (order before 12 PM) | BDT 250 |
Delivery times are estimates and may vary during peak seasons.
💰 3. Shipping Charges
- Free Shipping for orders over BDT 1,500 (Standard Delivery).
- Flat delivery fee of BDT 120 for all orders under this amount (outside Dhaka).
- Express Delivery charges apply as selected at checkout.
Shipping fees are calculated automatically at checkout.
📍 4. Tracking Your Order
Once your order ships, we’ll send you:
- Email updates
- Tracking number & link
You can use this to follow your package from dispatch to doorstep.
🏠 5. Delivery Policies
What if you’re not home?
Our delivery team will attempt to reach you. If there’s no response, they’ll leave a note/attempt a second delivery.
Address Issues:
If your delivery address is incorrect or incomplete, delivery may be delayed. Please double-check before submitting your order.
📦 6. Damaged or Missing Items
We stand behind every product we sell.
If your order arrives damaged, incomplete, or incorrect:
- Take a photo of the item/package.
- Contact our support team within 72 hours at:
- Email: support@curiobd.com
- Phone: +88011410710022
We’ll resolve it fast — either with a replacement or refund.
🔄 7. Returns & Exchanges
For full return/exchange policies, please visit our Returns & Refunds page. (Link to your page)
❓ 8. Frequently Asked Questions
Q: Can I change my delivery address after ordering?
A: Changes are possible before shipping. Contact us ASAP with your new address.
Q: Do you ship internationally?
A: Not at this time — currently, we only deliver within Bangladesh.
🛍 Thank You for Choosing Curiobd!
We’re committed to making your shopping experience fast, reliable, and stress-free. If you ever have questions about your order — we’re here to help.